ISO 9001 quality standard was created by the International Standards Organization ( ISO ) in the year 1987. It currently has more than 1.3 million users and its purpose is that the client ends up satisfied.
For this, it promotes that the products and services offered by a company comply with the demands of the organization itself, both internal and external. The last update of the ISO certification was in 2015.
The ISO 9001 standard has a great worldwide recognition and is the most demanded certification in the world.
The International Standard ISO 9001 encompasses a series of regulations based on a management system model. This ISO standard offers organizations guidelines for action that can be applied in any type of organization. For example:
- Service companies
- Production companies
- Public administration
Its adoption promotes maintaining a process-based approach that, when developed, implements and improves the effectiveness of a quality management system. Likewise, it can be used in the organization to demonstrate the ability to satisfy the customer’s requirements in diverse products and services.
Quality as a competitive element
Being competitive is fundamental today. For this, the ISO 9001 standard is an essential requirement to strengthen the organization and business relationships, ensuring the sustainability of your company over time, especially in times of economic instability.
The benefits of ISO 9001 certification are evident both internally and externally:
The ISO 9001 certificate provides your organization with an effective tool to analyze and determine the key points that should be improved, reviewing the proper implementation of your quality management system, in a complete and documented way before a recognized interlocutor, as it is SPG .
- Improvement of the key points of the organization.
- Strengthening the organization.
- Implementation of an effective quality management system, which allows the reduction of rejections and incidents, the increase in productivity and greater commitment to the client.
- Positioning in the market.
- Competitive advantages over other companies in the sector.
- Maximum effectiveness of the products or services offered by the company.
The update of the ISO 9001 standard strengthens the Quality Management System of a company and thanks to the procedures that they comply with when they are certified, they ensure a continuous improvement in their internal organization, which is reflected in better services to its customers.
The certification process of S.P.G. It consists of two stages:
The first stage consists in the analysis of the documentation of the quality management system and the realization of an on-site visit of the client’s facilities in order to review the status of the organization, its degree of understanding of the standard(s) and determine the level of preparation of the organization to face the second stage.
The second stage consists of an audit visit to its facilities, based on a detailed program for its correct execution. This visit assesses the degree of knowledge and implementation in the different areas of the company involved with the scope activities and the requirements established in the management system.
Learn about the certification process in more detail. [/ fusion_text]
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If you want to know the changes of the new version of ISO 9001:2015 standard