DOCUMENTED INFORMATION REQUIREMENTS ACCORDING TO ISO 9001: 2015
An overview of the ISO 9001: 2015 allows us to see that this new version have been simplified documentary requirements, on the other hand, something very reasonable, since companies do not live bureaucracy, at least the majority.
The mess, all this in practice translates into the following:
- Records, procedures and other documents are renamed documented information , although the organization may decide to use the jargon it considers most appropriate.
- It eliminates the requirement to have a quality manual and the 6 mandatory procedures (Document control, records control, internal audits, non – conformities, corrective actions and preventive actions).
- Documented information management should be required to work and maintain adequate control. While there are documented information that are required as such by the standard, now we must work on weight (the more the better volume), but should only be made available documented information that provides utility and value in the company. (Ex. To perform internal audits is not required to have a process, you can have the proper training of assigned equipment and a support guide or so checklist to support the auditor ‘s work and record the results for example in a report. Total training and two formats).
- Document control , in some organizations, it may be an inefficient activity (a roll going !!). Once the task of reducing the minimum essential documentation (do not forget, important first step !!), a way to control internal and external documentation can be to establish a system of access control to computer folders, permissions upgrade / modification to the assigned responsible and consultation / use for the rest. This mechanism could be to remove the listing document control circuits and simplify updating and approval of such documentation.
- The knowledge management can also provide documented information of value to the company in the form of records lessons learned from operations carried out , talks with exhibition case studies, recordings of courses taken by the team and made available for consultation for other interested parties who did not attend, etc. You can set a repository with this information and a search keyword if the expected volume generated warrants. It is recommended not force the update of this documentation and treat it as a historical record, in order to avoid unnecessary bureaucracy.
In short, we must seize this historic opportunity provided by ISO 9001: 2015 to eliminate unnecessary ‘bureaucr-ass-y’ of our quality system and control documentation more efficiently.
Since .SPG always has opted for providing value – added audits and not create unnecessary bureaucracy.
Juan Antonio Tormo
Chief Auditor and Trainer